OUR POLICIES
Equal Opportunities
NSF CYBERALL ACCESS the owner of the Learn-it-Easy training framework is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action.
Furthermore, NSF CYBERALL ACCESS, has a lot of experience on accessibility (physical and web based). All our premises are accessible by people with physical disabilities including toilets. Furthermore, most of our online material is accessible to people with sensory disabilities (specially to people with sight loss) and whenever this is not possible, we provide to participants training material in alternative format, i.e. rich text format.
Our assessment for the endorsed programme takes place online that is accessible according to the WCAG 2.0 (Web Content Accessibility Guidelines) and orally via skype also if not possible face-to-face. Oral assessments can take place via skype chat for people with hearing loss.
Furthermore, NSF CYBERALL ACCESS, has a lot of experience on accessibility (physical and web based). All our premises are accessible by people with physical disabilities including toilets. Furthermore, most of our online material is accessible to people with sensory disabilities (specially to people with sight loss) and whenever this is not possible, we provide to participants training material in alternative format, i.e. rich text format.
Our assessment for the endorsed programme takes place online that is accessible according to the WCAG 2.0 (Web Content Accessibility Guidelines) and orally via skype also if not possible face-to-face. Oral assessments can take place via skype chat for people with hearing loss.
Complaints and Appeals
In cases where there is a normative assessment process in our training courses, there are model answers for all our questions that are compared with the answers provided by each candidate (both writen and orally).
As soon as the candidate receives the assessment result and in case it is negative, he/she is informed about the option to make an appeal within 7 days, the extra cost implied (150 EURO) and the link with information on the next steps. i.e.
As soon as the candidate receives the assessment result and in case it is negative, he/she is informed about the option to make an appeal within 7 days, the extra cost implied (150 EURO) and the link with information on the next steps. i.e.
- Step 1: Submits within 7 days after the announcement of the assessment results, an online appeal form and pays the appeal amount through bank transfer or through credit card online from our website
- Step 2: As soon as the payment is cleared, he/she will be notified within 5 working days with the name of the external peer reviewer and his skills (short CV) that will review the assessment results (the writen assessment or the recorded oral session).
- Step 3: As soon as the peer external reviewer is assigned will have to review the assessment results (the writen assessment or the recorded oral session) and provide his outcome within 10 days. This outcome is signed and it is considered final.
- Step 4: The candidate is informed on the outcome process by our organisation and in case it is positive, he/she will be issued with the certificate as applicable. There is no communication between the external evaluator and the candidate.
Health and Safety
NSF CYBERALL ACCESS takes all necessary precautions in connection with the work in order to ensure the health and safety of organisation's personnel and students. NSF CYBERALL ACCESS acknowledges the University’s strong commitment to health and safety.
NSF CYBERALL ACCESS in the execution of its services, comply with the following requirements regarding health and safety:
(a) relevant legislation and regulations,
(b) local, national standards or codes of practice, whichever are the most stringent, unless specified otherwise,
(c) relevant operating rules, regulations and instructions.
NSF CYBERALL ACCESS in the execution of its services, comply with the following requirements regarding health and safety:
(a) relevant legislation and regulations,
(b) local, national standards or codes of practice, whichever are the most stringent, unless specified otherwise,
(c) relevant operating rules, regulations and instructions.
